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Terms & Conditions

Last Updated: 01/07/2026

1. ACCEPTANCE OF TERMS

These Terms and Conditions (“Terms”) form a legally binding agreement between you (“User”, “you”, “your”) and SAKIRU FOCUS & FRAMES PRIVATE LIMITED (“Company”, “Gallerizz”, “we”, “us”, “our”).

These Terms govern your access to and use of:

By creating an account, placing an order, clicking an acceptance mechanism or continuing to use the Service after being presented with these Terms where legally appropriate, you agree to be bound by them.

If you do not agree, do not use the Service.

2. ELIGIBILITY

You represent that:

Recommended launch rule: Independent account creation should be limited to persons aged 18 years or older unless Gallerizz implements an approved child-account and verifiable parental-consent framework.

3. USER ACCOUNTS

You are responsible for:

You must not:

We may restrict or suspend accounts where reasonably necessary for security, legal compliance or enforcement of these Terms.

4. DESCRIPTION OF SERVICE

Gallerizz may provide some or all of the following:

Features may vary by:

We may modify the Service subject to applicable law.

5. OWNERSHIP OF USER CONTENT

5.1 You Retain Ownership

As between you and Gallerizz, you retain ownership of copyright and other rights you lawfully hold in your photos, videos and other content.

Uploading content does not transfer ownership to Gallerizz.

5.2 Limited Licence to Operate the Service

You grant Gallerizz a limited, non-exclusive, worldwide, royalty-free licence, for the duration reasonably necessary, to:

This license exists only to operate, secure, improve, and provide the Service as described by applicable notices and policies.

The license does not give Gallerizz unrestricted ownership of your content.

5.3 No Unrestricted Commercial Exploitation

Unless you separately agree, Gallerizz will not claim a general right to:

6. USER REPRESENTATIONS REGARDING CONTENT

By uploading or ordering products using content, you represent that:

You must consider rights relating to:

You must not upload content solely because you technically possess a copy if you have no lawful right to use it.

7. PROHIBITED CONTENT AND CONDUCT

You must not use Gallerizz to create, upload, store, share, transmit, print, order, promote or facilitate content or conduct that is unlawful.

Prohibited conduct includes, without limitation:

We may take proportionate action including:

8. PRIVATE CONTENT AND SHARING

Users control sharing through available product features.

However:

Gallerizz cannot guarantee recipient behaviour.

Users should not share highly sensitive content with persons they do not trust.

9. PRINT AND ALBUM SERVICES

9.1 Third-Party Production Partners

Gallerizz may work with vetted independent print laboratories, album manufacturers, logistics providers and fulfilment partners.

A vendor may physically manufacture or deliver the product.

9.2 Necessary Content Access

By placing a print order, you authorize Gallerizz to provide selected order content and necessary fulfilment information to authorized partners solely for:

9.3 Colour Variation

Users acknowledge that physical prints may differ from screen previews due to:

Reasonable variation does not automatically constitute a defect.

9.4 Cropping and Aspect Ratio

Different print dimensions may require:

The user is responsible for reviewing previews provided.

9.5 Source Quality

Print quality depends on:

Gallerizz does not guarantee that a low-quality source file will produce a high-quality physical print.

9.6 Personalized Goods

10. PRINTING SAFETY AND VENDOR CONTROLS

Gallerizz aims to maintain a vendor-control program.

Approved vendors should be required to:

However, no operational process can guarantee zero risk.

Where Gallerizz becomes aware of a credible incident, it may investigate and take action consistent with law and contractual rights.

10A. PRINT VENDOR CONFIDENTIALITY

All approved printing partners must execute Gallerizz's Vendor Confidentiality Agreement and Vendor Data Protection Agreement.

Approved vendors must:

Users will continue to see their order history after production files have been deleted.

11. ORDER ACCEPTANCE

An order of acknowledgement does not necessarily mean final acceptance.

An order may be rejected or cancelled where reasonably necessary because of:

Where required, appropriate refunds will be processed.

12. PRICES, TAXES AND PAYMENT

Prices will be displayed through the applicable purchase flow.

Users are responsible for:

We may correct genuine pricing errors subject to applicable consumer law.

13. CANCELLATIONS

Cancellation of eligibility may depend on production status.

A personalized order may become non-cancellable once:

The purchase interface should disclose material cancellation conditions.

Mandatory statutory rights remain unaffected.

14. RETURNS, REPRINTS AND REFUNDS

If a product is:

the user should contact support within 5-10 business days.

We may request:

Depending on circumstances and law, the remedy may include:

We will not automatically be responsible for defects caused solely by:

15. DELIVERY

Delivery dates are estimates unless expressly guaranteed.

Delays may occur due to:

We will handle delivery obligations in accordance with applicable laws.

16. SUBSCRIPTIONS

If Gallerizz introduces subscriptions:

should be disclosed before purchase.

We will not intentionally use hidden subscription charges.

16A. MEMBERSHIP PLANS, PROMOTIONAL OFFERS AND PRICING

Gallerizz may offer free services, paid memberships, promotional plans, introductory pricing, discounts, referral benefits, coupons, loyalty rewards and other promotional campaigns.

Unless expressly stated otherwise, all promotional offers:

Gallerizz reserves the right to modify:

to reflect changes in market conditions, operational requirements, technological improvements, applicable taxes or government regulations.

16B. MEMBERSHIP EXPIRY AND RENEWAL

A paid membership remains active until the applicable subscription period expires unless cancelled earlier.

Following membership expiry, Gallerizz provides a 60-day renewal grace period.

During the grace period, users may:

During this period, premium features may become unavailable, including:

16C. STORAGE AFTER MEMBERSHIP EXPIRY

If the membership is not renewed within the applicable sixty (60) day grace period:

Deletion schedules remain subject to:

17. STORAGE LIMITS AND BACKUPS

Users must not treat Gallerizz as the sole archival copy of irreplaceable content unless the Company expressly offers a guaranteed archival service.

Users should maintain independent backups of important media.

Subject to applicable law, service interruption may occur because of:

Gallerizz will use reasonable efforts appropriate to the Service but does not promise uninterrupted availability.

17A. USER BACKUP RESPONSIBILITY

Although Gallerizz provides cloud storage services, users are encouraged to maintain independent backups of irreplaceable photographs and videos.

No online storage platform can guarantee uninterrupted availability or protection against every possible technical, operational or security event.

18. AI-ASSISTED FEATURES

AI outputs may be inaccurate.

Users should independently review:

Gallerizz should not automatically delete irreplaceable originals solely because an AI system labels them as duplicates or low quality without an appropriate user flow.

18A. AI FEATURES

Certain features may use Artificial Intelligence (AI) and Machine Learning (ML) technologies.

Examples include:

Users acknowledge that ai-generated recommendations may not always be accurate.

Users remain responsible for reviewing:

18B. AI DATA PROTECTION

Gallerizz values user privacy.

Accordingly:

Future AI features may be introduced following appropriate legal review and user disclosures where required.

19. INTELLECTUAL PROPERTY OF GALLERIZZ

The Gallerizz Service, excluding User Content, may contain intellectual property owned by or licensed to the Company, including:

No rights are granted except those necessary to use the Service under these Terms.

20. COPYRIGHT COMPLAINTS

A rights holder may submit a complaint containing sufficient information to identify:

Send complaints to: support@gallerizz.com

We may request additional information and act in accordance with applicable law.

21. PRIVACY COMPLAINTS AND UNAUTHORIZED IMAGES

A person who reasonably believes Gallerizz is being used to unlawfully distribute their private image may contact:

support@gallerizz.com

The complaint should include sufficient information to locate the content.

We may take proportionate action subject to:

22. THIRD-PARTY SERVICES

Gallerizz may integrate with independent providers.

Their services may be governed by separate terms.

Gallerizz is not automatically responsible for every act of an independent third party, but nothing in these Terms excludes responsibility that cannot legally be excluded.

22A. EMPLOYEE ACCESS

Gallerizz employees do not routinely access user photos, videos or personal files.

Access is permitted only when reasonably necessary to:

22B. ACCESS APPROVAL

Production access is restricted to specifically authorized personnel.

Administrative access requires:

Access permissions are removed immediately after completion of the approved work.

Unauthorized access or misuse may result in:

22C. DATA SECURITY

Gallerizz uses commercially reasonable technical and organizational safeguards to protect customer information.

Security measures may include:

Although we continually improve our security practices, no online service can guarantee absolute security.

22D. PRIVACY COMMITMENT

Except as necessary to provide the Services, comply with applicable law or fulfil user requests:

Gallerizz does not:

These commitments remain subject to applicable law, valid legal requests and operational requirements necessary to provide the Services.

23. SUSPENSION AND TERMINATION

We may restrict, suspend or terminate access where reasonably necessary because of:

Where appropriate and legally permissible, we may provide notice or an appeal mechanism.

24. USER TERMINATION

Users may stop using Gallerizz and request account deletion through available procedures.

Deletion remains subject to:

25. DISCLAIMERS

To the maximum extent permitted by applicable law, the Service is provided on an “as available” basis.

We do not guarantee:

Nothing in this clause excludes statutory guarantees or consumer rights that cannot legally be excluded.

26. LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, Gallerizz and SAKIRU FOCUS & FRAMES PRIVATE LIMITED shall not be liable for any indirect, incidental, special, exemplary, punitive or consequential losses, including loss of profits, loss of business opportunity, loss of goodwill, loss of anticipated savings or other indirect economic loss arising from or relating to the use of the Service, except where such liability cannot lawfully be excluded or limited.

Where legally permissible, the aggregate contractual liability of Gallerizz and SAKIRU FOCUS & FRAMES PRIVATE LIMITED arising out of or relating to a paid Service shall not exceed the greater of:

(a) the total amount actually paid by the affected User to Gallerizz for the specific Service giving rise to the claim during the twelve (12) months immediately preceding the event giving rise to the claim. or

(b) INR 10,000 (Indian Rupees Ten Thousand only).

The above limitation shall not apply to any liability that cannot lawfully be excluded, restricted or limited under applicable law, including mandatory consumer rights and any other non-waivable statutory liability.

Nothing in these Terms shall be interpreted as excluding or limiting any right or remedy available to a consumer under applicable Indian law where such right or remedy cannot legally be waived by contract.

27. USER RESPONSIBILITY AND INDEMNITY

To the extent permitted by law, a user may be responsible for losses arising from the user’s:

Any indemnity will be interpreted subject to applicable law and will not remove non-waivable consumer rights.

28. FORCE MAJEURE

To the extent permitted by law, we are not responsible for delay caused by events reasonably beyond our control, including:

This clause does not eliminate mandatory statutory obligations.

29. GOVERNING LAW

These Terms are governed by the laws of India.

30. DISPUTE RESOLUTION AND JURISDICTION

Users should first contact:

grievance@gallerizz.com

The parties may attempt good-faith resolution.

Subject to mandatory consumer rights and applicable law, courts at Bengaluru, Karnataka, India will have jurisdiction.

Nothing in this clause prevents a consumer from approaching a competent consumer commission, regulator or other forum where applicable law grants that right.

31. GRIEVANCE OFFICER

Grievance Officer: Sanjay

Designation: Co - Founder

Email: grievance@gallerizz.com

Postal Address: SY no 33/4, 11, NS Palya, Mico Layout, Bangalore South, Bangalore- 560076, Karnataka

Response Hours: Monday to Friday, 10:00 AM to 6:00 PM

We will process grievances in accordance with applicable law.

32. CHANGES TO TERMS

We may update these Terms.

Material changes may be communicated through reasonable channels.

Where law requires renewed consent, we will seek it.

32A. FUTURE CHANGES

As Gallerizz introduces new products, cloud services, AI capabilities, storage technologies, printing services or security improvements, these Terms may be updated.

Material changes will be communicated through:

Continued use of the Services after such updates constitutes acceptance of the revised Terms where permitted by applicable law.

33. SEVERABILITY

If a provision is held invalid, the remaining provisions continue to apply to the extent legally permissible.

34. ENTIRE AGREEMENT

These Terms, together with incorporated policies and purchase-specific disclosures, constitute the agreement governing the Service.

35. CONTACT

SAKIRU FOCUS & FRAMES PRIVATE LIMITED

Address: SY no 33/4, 11, NS Palya, Mico Layout, Bangalore South, Bangalore- 560076, Karnataka

Email: support@gallerizz.com

Website: Gallerizz - www.gallerizz.com